Currently our Professional Services Department is seeking a new member to add to the growing team for the role Business Consultant. The Professional Services Department travels globally to install and support product installations at client/customer sites.
Essential Position Responsibilities
- Responsible for maintaining designated VP and C-level relationships
- Ensure all Apriso processes and procedures are followed
- Guide large enterprise implementations and global rollouts
- Support post-project reviews
- Present business content as required to diverse audiences
- Assist the project lead in resolving issues relating to successful project completion by escalating issues to the VP or C-level sponsors of the project when requested by the Project Lead
- Audit projects of comparable complexity to own project as required.
- Work with the appropriate teams to assure successful project completion
- Lead internal process improvement of Apriso business practices and procedures
- Responsible for selling additional Change Orders
- Responsible for all project planning and quotations, budget, schedule, customer satisfaction, ensure successful execution of plan
- Responsible for project risk management at proposal stage and throughout project, making plans to minimize risks
- Responsible for setting and managing customer expectations
Essential Position Requirements:
- Minimum of three years in a Supply Chain/ LES/ MES/ ERP functional role (either business or I.T.) providing familiarity with business processes and practices
- Experience in the Information Technology Industry, 4 years
- Experience in software project management, 3 years
- Ability to matrix manage consultants, 5 years or less
- Ability to manage multiple projects and managers, 1 to 2 years
- Excellent communication skills (verbal & written) (English language)
- Demonstrated ability to manage customer and partner relationships
- Demonstrated ability to drive high margin additional business from customers and partners
- Demonstrated skills in successful project delivery
- Ability to use MS Project to plan and track project execution
- Ability to travel, 60-80%
- Offices are located in Long Beach, CA, local candidates preferred
Education:
- Bachelor’s Degree in related field (required)
To apply for this position, please send your resume to svcq22008@apriso.com. |